JOB POSTING: Seeking Experienced Front Office Personnel

Cleveland City Dance is seeking front office personnel; Employment would begin in June 2017.

Interested applicants should have an engaging personality and offer excellent customer service. Dance knowledge and experience is a plus.

JOB DESCRIPTION

• Respond to inquiries and messages
• Answer inbound calls and make outbound calls
• Answer questions any clients may have
• Speak with current families
• Assist with the registration process
• Collect monthly tuition payments, costume fees, etc
• This would require a background check
• Review information for errors & update as needed
• Maintain studio appearance
• Ability to work with a team and take initiative

EXPERIENCE/SKILLS

• Customer service experience including handling & resolving customer issues
• Computer savvy with a working knowledge of MS Word, or Excel
• Ability to work with the team and take initiative including resolving issues

Full job description is available online.

Email your CV or resume to info@clevelandcitydance.com

Cleveland City Dance, Home to City Ballet of Cleveland