Box Office Representative

Posted by Akron Civic Theatre ; Posted on 
Jobs - DEADLINE :  
Box Office Representative
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BASIC FUNCTION:

Ability to perform box office and ticketing functions under the direction of the Box Office Manager.

DUTIES AND RESPONSIBILITIES:

  • Use of Ticketmaster and ReportPro; includes selling tickets, placing/managing holds, preparing needed reports.
  • Balance end-of-day and night-of-show receipts.
  • Process window and phone orders.
  • Review event set up as needed.
  • Work with Ticketmaster and event promoters as needed.

BASIC QUALIFICATIONS:

  • Ability to learn new software.
  • Ability to work with Windows.
  • Excellent customer service skills – in person and telephone.
  • Detail oriented proficient in basic math.
  • Must be available to work non-traditional hours including nights, weekends, and some holidays.

PREFERRED QUALIFICATIONS:

  • Previous experience with Ticketmaster host ticketing systems, TM ReportPro, and Windows.
  • Possess a high school diploma or equivalent.

Akron Civic Theatre is an Equal Opportunity Employer M/W/V/D

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