JOB POSTING: Seeking Experienced Front Office Personnel

Posted by Cleveland City Dance ; Posted on 
JOB POSTING: Seeking Experienced Front Office Personnel



Cleveland City Dance is seeking front office personnel; Employment would begin in June 2017.

Interested applicants should have an engaging personality and offer excellent customer service. Dance knowledge and experience is a plus.


  • Respond to inquiries and messages
  • Answer inbound calls and make outbound calls
  • Answer questions any clients may have
  • Speak with current families
  • Assist with the registration process
  • Collect monthly tuition payments, costume fees, etc
  • This would require a background check
  • Review information for errors & update as needed
  • Maintain studio appearance
  • Ability to work with a team and take initiative


  • Customer service experience including handling & resolving customer issues
  • Computer savvy with a working knowledge of MS Word, or Excel
  • Ability to work with the team and take initiative including resolving issues

Full job description is available online.

Email your CV or resume to

Cleveland City Dance, Home to City Ballet of Cleveland



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