JOB POSTING: Seeking Experienced Front Office Personnel

Posted by Cleveland City Dance ; Posted on 
JOB POSTING: Seeking Experienced Front Office Personnel
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Cleveland City Dance is seeking front office personnel; Employment would begin in June 2017.

Interested applicants should have an engaging personality and offer excellent customer service. Dance knowledge and experience is a plus.

JOB DESCRIPTION

  • Respond to inquiries and messages
  • Answer inbound calls and make outbound calls
  • Answer questions any clients may have
  • Speak with current families
  • Assist with the registration process
  • Collect monthly tuition payments, costume fees, etc
  • This would require a background check
  • Review information for errors & update as needed
  • Maintain studio appearance
  • Ability to work with a team and take initiative

EXPERIENCE/SKILLS

  • Customer service experience including handling & resolving customer issues
  • Computer savvy with a working knowledge of MS Word, or Excel
  • Ability to work with the team and take initiative including resolving issues

Full job description is available online.

Email your CV or resume to info@clevelandcitydance.com

Cleveland City Dance, Home to City Ballet of Cleveland

 

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