BASIC FUNCTION:

Ability to perform box office and ticketing functions under the direction of the Box Office Manager.

DUTIES AND RESPONSIBILITIES:

• Use of Ticketmaster and ReportPro; includes selling tickets, placing/managing holds, preparing needed reports.
• Balance end-of-day and night-of-show receipts.
• Process window and phone orders.
• Review event set up as needed.
• Work with Ticketmaster and event promoters as needed.

BASIC QUALIFICATIONS:

• Ability to learn new software.
• Ability to work with Windows.
• Excellent customer service skills – in person and telephone.
• Detail oriented proficient in basic math.
• Must be available to work non-traditional hours including nights, weekends, and some holidays.

PREFERRED QUALIFICATIONS:

• Previous experience with Ticketmaster host ticketing systems, TM ReportPro, and Windows.
• Possess a high school diploma or equivalent.

Akron Civic Theatre is an Equal Opportunity Employer M/W/V/D