BASIC FUNCTION:
Ability to perform box office and ticketing functions under the direction of the Box Office Manager.
DUTIES AND RESPONSIBILITIES:
- Use of Ticketmaster and ReportPro; includes selling tickets, placing/managing holds, preparing needed reports.
- Balance end-of-day and night-of-show receipts.
- Process window and phone orders.
- Review event set up as needed.
- Work with Ticketmaster and event promoters as needed.
BASIC QUALIFICATIONS:
- Ability to learn new software.
- Ability to work with Windows.
- Excellent customer service skills – in person and telephone.
- Detail oriented proficient in basic math.
- Must be available to work non-traditional hours including nights, weekends, and some holidays.
PREFERRED QUALIFICATIONS:
- Previous experience with Ticketmaster host ticketing systems, TM ReportPro, and Windows.
- Possess a high school diploma or equivalent.
Akron Civic Theatre is an Equal Opportunity Employer M/W/V/D