An integral part of the overall development effort, the Development Coordinator participates in the overall fundraising tasks of the organization, maintains confidentiality, exercises good judgment and initiative, and is available to assure the successful completion of any development task at hand. He/she/they works closely with the Senior Development Officer to maintain donor records and to assure development operations meet the needs of the organization. Works with the Business Office to assure accuracy of income records. Works to research donor prospects working at the direction of the Director of Advancement and Senior Development Officer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Processes all membership materials and contributions in a timely manner.
Oversees timely mailing of membership renewal notices for both individuals and businesses.
Records membership income and prepares monthly development reports.
Prepares and mails donor acknowledgments, including those for memorial gifts.
Initiates and maintains complimentary staff memberships.
Maintains accurate mailing lists, records, and files on development software, coordinating this effort with appropriate staff members when necessary.
Lists and records include master and house lists, member records and computerized files pertaining to individual and business memberships and contributions.
Records all income in development software system.
Provides clerical support and assistance to the Advancement Department.
Responds to donor and member phone calls resolving customer service needs as required.
Assures that adequate supplies are available including all enclosures for mailings, renewal notices, membership cards, etc.
Processes matching gift forms as received.
Assists in developing correspondence and acknowledgments.
Assists Senior Development Officer in monitoring membership benefits, including:
Mailing AAM produced catalogues to donors selected by Director of Advancement.
Attending and assisting at member related special events.
Understands and uses the development software, installing upgrades, supporting other staff members in use of the data and software system.
Responsible for donor research software, creating reports as directed, installing upgrades, supporting other staff members in use of the data and software system.
Assists Senior Development Officer in planning and implementing member events and travel.
Assists the Advancement Department as needed including fundraising events.
Other duties as assigned.
EDUCATION AND MINIMUM QUALIFICATIONS:
High school graduate with at least 3+ yrs. experience in business or non-profit setting. Experience working with donors and volunteers especially helpful. Knowledgeable and highly skilled with donor software systems and/or database management and reporting is essential. Must be able to organize data accurately and efficiently into meaningful forms. Strong interpersonal, verbal and writing skills; data entry, typing and computer literacy necessary. Highly organized and ability to handle multiple tasks and meet deadlines. Ability to work independently or within teams, as needed. Professional appearance/demeanor and ability to adapt to changing needs of the organization.